Top 10 FAQs

How do I get my library account and PIN?

Your PIN is chosen by you when you join the library and must be 4 numbers only.  If you want to change your PIN, login to this website and go to My Settings. To find out your PIN, ask a staff member or contact us. (Please have your library card ready.)

Can I suggest that the library buy something?

Yes. Use the form here to submit details of the title you would like the library to consider purchasing.

Do you have e-books?

Yes. We have many e-book titles in our collection. You can search this website for titles, or visit the e-library to get started.

What can I do with my library card?

Your library card allows you to borrow and place holds on items from the YPRL collection, download ebooks and audiobooks, access e-resources and online databases, use the public PCs in your library branch, print and use the photocopiers in the library, use the wifi at libraries, access your account online and contribute community content to the website.

Can everyone get a library card?

If you live in Victoria – Yes.  If you live outside Victoria, you can still get a PC card, which gives you access to the library's computers and wifi.

Can I borrow library items from other Yarra Plenty Regional Library branches?

Yes, all items available for loan can be circulated between any YPRL branch.  Just place a hold on the item and choose the branch or mobile library you would like to pick it up from.

How do I join the library?

You can join online or by visiting one of our 8 branches or mobile library

There are 2 kinds of membership – full membership and PC only membership. 
If you apply for full membership in person you will get your card right away. Please bring some form of identification with your name and current address. 
If you apply for PC only membership you just need proof of who you are. You are not able to borrow library items.
If you are under 18 you require your parent or guardian’s signature, they will need to be present when you join. 
Please refer to our Membership Terms and Conditions for more information.

 

Does the library have wifi?

All branches have wifi available during opening hours.

How long can I use a library PC for?

You may use the library PCs up to 2 hours per day.

How many items can I borrow at a time?

There is a limit of 30 items for each library member at any one time.