Applying for a Position at Yarra Plenty Regional Library
How to Apply
Please read the job advertisement and position description carefully to make sure you provide us with information that shows how your qualifications, experience, skills and knowledge match the position requirements.
Reasonable Adjustments
YPRL is committed to diversity and equal opportunity in employment. If you need any support or reasonable adjustment to participate fully at any stage during the recruitment process please contact peopleandculture@yprl.vic.gov.au.
Cover Letter, Resume and Key Selection Criteria
Please read the job advertisement and position description carefully to make sure you provide the information we need. Your resume and cover letter should be up to date and your key selection criteria should address all key selection criteria specified in the position description, and submit your application through the link provided in the job advertisement.
Shortlisting and Interviewing
If you are shortlisted for an interview YPRL will contact you to arrange an interview time. Interviews may be conducted in person or online using Microsoft Teams.
Pre-employment Checks
Reference Checks
You will be required to provide a minimum of two professional referees, including a previous Manager.
Security Checks
Appointment will be subject to you providing a current Employment Working with Children check and National Police Check.
Visa Information
YPRL employees must have the right to work in Australia or hold a valid visa. If you are successful you will need to provide evidence of this status before starting.
Offer
If you are successful, you will receive a verbal offer by the relevant manager. People and Culture will send you a Letter of Offer and New Employee Pack with the details of the position and information to finalise your appointment.
Privacy
YPRL respects your privacy. Personal information provided by applicants will be treated confidentially in accordance with our Privacy Policy.
Senior Marketing and Social Media Officer – REQ 181
Permanent Part-Time
Standard Engagement - 88 hours per four week period
Commencing May 2025
Band 4 ($39.2357-$42.2924 p.h) + Super
Library Support Services, based in South Morang
About the role
Yarra Plenty Regional Library is seeking a permanent part time Senior Marketing and Social Media Officer to enable promotion of Yarra Plenty Regional Library to the community to ensure that the library service is highly valued and well utilised to meet the objectives in accordance with the YPRL Library Plan, policies, procedures, and guidelines.
The Marketing and Communications team is part of the Public Participation Department. This department plays an integral role as the external face of YPRL through leadership and management of branches, services, programs, activities and events which support public participation across the region.
About you
The successful candidate will have a strong desire to contribute to a positive team culture.
You will have formal qualifications, such as a degree or certificate in communications, public relations, marketing, journalism, or a related field. Alternatively, candidates with substantial practical experience in these areas will also be considered.
We are seeking someone with strong data analytics skills, capable of interpreting and acting on data metrics to optimise digital strategies. Proven experience in creating and coordinating effective social and digital media content, along with advising on content strategies in an organisational context, is essential. The successful applicant will have a deep understanding of how to leverage social and digital media to engage and grow audiences.
Proficiency in using photography, video, and graphic design tools for social media content creation is required, as is the ability to manage multiple projects with excellent organisational skills. Strong verbal and written communication skills are crucial, including the ability to engage effectively with diverse audiences.
The successful candidate will be a creative thinker, able to provide innovative solutions to challenges, and demonstrate experience in delivering marketing and communication support for both internal and external stakeholders. They should also have experience in analysing complex data sets and presenting insights to decision-makers in easy-to-consume formats. Strong writing and editing skills across various media are also essential for success in this role.
Key responsibility areas are:
Marketing and Social Media
- Create, coordinate, and publish content across social media, website, and e-newsletters under the direction of the Communications and Marketing Manager.
- Collaborate with content creators to ensure cohesive content aligns with marketing goals and objectives.
- Develop and implement strategies to engage audiences in library activities and events under the direction of the Communications and Marketing Manager.
- Coordinate social media campaigns and digital marketing efforts to maximise event attendance.
- Maintain a content calendar and ensure consistent posting schedules.
- Assist in maintaining and refreshing web pages.
- Use digital channels to engage customers in feedback opportunities.
- Provide guidance on digital content creation and keep up-to-date with the latest content and social media trends.
- Champion target audience marketing strategies.
- Assist in the creation of systems to manage responses to comments and messages in a timely and professional manner to build a positive, engaging presence.
- Provide general marketing administrative assistance as required including input into corporate communications documentation, such as the annual report, quarterly reporting dashboard, and other reports as required.
- Assist with other administrative tasks undertaken by the communications and marketing team.
Data Analytics
- Use data analytics to track, measure, and report on digital and social media performance.
- Review branch marketing and communication activities to ensure alignment with organisational objectives and adherence to established processes.
- Utilise library information systems to report on usage of the YPRL collection and resources, as well as membership and visitation numbers.
- Analyse digital and social media data alongside library usage data to inform campaign reporting.
- Advocate for the use of target audience-based marketing strategies.
- Ability to provide clear reports under the direction Communications and Marketing Manager.
General Responsibilities
- Provide administrative support to the Communications and Marketing team as required.
- Actively participate in planning, procedures and staff meetings.
- Attend relevant forums, meetings and training as required.
- Support staff to develop, promote and deliver effective digital marketing campaigns.
- Promote a community focused orientation and team spirit.
-Responsibilities and duties included in this Position Description are subject to the Multi skilling provisions outlined in the Enterprise Agreement.
This position will report to the Communications and Marketing Manager.
Flexible Working Hours
We offer flexibility in how you structure your 22-hour work week. The only requirement is that you work at least one day on either Monday or Tuesday each week.
How to Apply
To apply for this position, please prepare a statement addressing the key selection criteria, which includes specific relevant examples of your work, along with a cover letter and resume and apply via Seek.
This position will close on Sunday 6th April 2025 at 11.59pm.
For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Matt van Hasselt on 9088 3453 or at mvanhasselt@yprl.vic.gov.au
Interviews will be given to all eligible employees who fully meet and address the key selection criteria. Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview. Interviews will take place as suitable candidates are identified.
Coordinator Programs and Engagement – REQ 185
Temporary Part Time
Specific Engagement - 64.75 hours per 4 week period
Commencing April 2025 until September 2025
Band 5 ($43.6402 – $50.7505 p.h.) + Super
Watsonia Library
About the Role
Yarra Plenty Regional Library is seeking a temporary part time Coordinator Programs and Engagement.
As a valued part of the YPRL Team, you will actively promote and implement services and programs to ensure the important role of the library as a community hub and to positively contribute to the team environment. You will utilise your diverse creative skills to plan, coordinate and evaluate programs and other events with the community and utilising your technology skills and knowledge.
A requirement of this position is the regular delivery of storytimes in branch.
As the Coordinator, you will:
• Liaise with community groups, educational institutions, key stakeholders and the wider community.
• Plan, coordinate and evaluate library programs and events in collaboration with branch staff.
• Deliver programs in branch and at other library service points with a focus on outreach programming.
• Awareness of current library programming trends including STEAM and Literacy.
• Proficiency with technology and the ability to acquire new skills to keep up with emerging technologies and applications.
• Contribute to marketing to support library events and programs.
• Respond to a range of library operations that support customers in a self-serve environment based on high level of knowledge of library products and services, including circulation and collections management.
• Plan and deliver a diverse range of training to the public and staff.
• Contribute to the of the role of the library as a place for reading, learning and community.
The role will also, in collaboration with other library coordinators and community groups, design and deliver a range of innovative outreach services and activities to increase access to and awareness of library services across the region.
About you
You are known for your warmth and creativity, plus the ability to innovate and problem solve. With a great ability in developing, implementing and coordinating programs and events and be able to utilise the your technology skills. As the Coordinator Programs & Engagement you will build strong partnerships with community groups and work collaboratively with branch staff and all YPRL Coordinators.
You have the ability to gain co-operation and assistance from members of the public and other employees in providing library services, programs, events and activities guaranteeing an excellent customer service experience.
Weeks 1-3
Thursday: 9am – 5pm
Friday: 9am – 5pm
Week 4
Thursday: 9am – 5pm
Friday: 9am – 5pm
Saturday: 9.45am – 5.15pm
How to apply
Before applying for this position, applicants should read the Position Description.
To submit an application for this role, please prepare a statement addressing a response to the selection criteria, along with your current Resume and apply via Seek.
This position will close on Monday 31 March at 11.59pm.
Interviews will be given to all eligible employees who fully meet and address the key selection criteria. Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.
Interviews will take place as suitable candidates are identified.
For more information on the responsibilities of this opportunity please contact Barb Armstrong, Branch Manager at Watsonia at barmstrong@yprl.vic.gov.au or 9435 2397.
*Appointment to this role is subject to a satisfactory National Police Record Check, and Employment Working with Children Check.
Senior Customer Service and Events Officer – REQ 183
Temporary Part-time
Specific Engagement - 85 hours per four week period
Commencing April 2025 until September 2025
Band 4 ($39.2357-$42.2924) + Super
Eltham and Ivanhoe Library
About the role
Yarra Plenty Regional Library is seeking a temporary part time Senior Customer Service and Events Officer to ensure excellence in customer service to library users through the provision of high quality and efficient library and information services which is responsive to the changing needs of customers.
About you
The successful applicant for this role will need strong relationship building skills and ideally community storytelling skills to achieve better social connection. This role will support the operations of a dynamic branch by supporting event marketing and program delivery, and by working to engage community with collection through visual merchandising.
An integral part of this position is the delivery of weekly storytimes.
The successful applicant will have a strong desire to contribute to a positive team culture and demonstrate adaptability and flexibility in their work, as well as an ability to:
- Respond to a wide range of customer information and reference needs and requests by utilising branch collections, products and services.
- Provide Readers Advisory services that demonstrate a good understanding of the process, combined with high level reading knowledge.
-Perform a range of library operations that support customers in a self-serve environment based on high level knowledge of library products and services, including circulation and collection maintenance duties.
-Maintain a high level of customer focus by responding to customer needs, assisting with promotional activities, functions and displays, (including the coordination of book groups) and participating in the provision of Public Participation services to grow library membership and usage.
- Understand the YPRL Brand and Style Guide and ensuring that branch marketing and outreach collateral adhere to the guidelines.
-Support events, including set up and delivery of events and logistical support for larger events, for both in-branch events and outreach. Have an understanding of YPRL’s programming framework and goals.
- Effectively and efficiently operate and maintain community room schedule and requirements.
- Actively participating in planning and staff meetings.
- Attend relevant forums and training.
- Contribute to the role of the library as a place for reading, learning and community.
- Market library services that YPRL provides to the local community.
The Senior Customer Service and Events Officer may assist branches in delivering programs at YPRL’s other library service points, including the Mobile Library and Hubs, as well as outreach in community locations if required.
This position will report to the Branch Manager.
Commencing Roster:
Weeks 1 & 3
Tuesday: 8.45am – 1.00pm (ELT)
Wednesday: 1pm – 9.15pm (ELT)
Thursday: 8.45am – 5.30pm (ELT)
Weeks 2 & 4
Tuesday: 8.45am – 1.00pm (ELT)
Wednesday: 1pm – 9.15pm (ELT)
Thursday: 8.45am – 5.30pm (ELT)
Saturday: 9.45am – 12.45pm (IVA)
How to Apply
To apply for this position, please prepare a statement addressing the key selection criteria, which includes specific relevant examples of your work, along with a cover letter and resume and apply via Seek.
This position will close on Monday 31 March 2025 at 11.59pm.
For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description or contact Chantel Blitenthall, Branch Manager Eltham Library at cblitenthall@yprl.vic.gov.au or 7038 2604.
Interviews will be given to all eligible employees who fully meet and address the key selection criteria. Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview. Interviews will take place as suitable candidates are identified.